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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherry Roseboom

October 15, 2026

5  out of  5
rating by Sherry Roseboom
"Agent was very friendly and helpful!"
We responded:
"Thank you for your kind review! We’re glad our team provided friendly, helpful service. We appreciate you choosing our State Farm agency in Sun City!"
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Michael Sanderson

October 12, 2026

5  out of  5
rating by Michael Sanderson
"Great service and friendly and efficient agent."
We responded:
"Thank you for the great review! We appreciate your kind words and are glad our State Farm team could provide friendly, efficient service. We appreciate your trust in our Sun City insurance agency!"
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Nicholas Jones

October 12, 2026

5  out of  5
rating by Nicholas Jones
""I switched my auto and home insurance policies over to State Farm, and the experience has been fantastic. My local agent took the time to sit down with me, walk through my coverage line by line, and find multiple discounts I didn't even know I qualified for, like bundling and their safe driver program. The customer service feels personal and neighborly, this is the way to go!""
We responded:
"Thank you for trusting our State Farm agency with your home and auto insurance! We're glad we could help you save while finding the right coverage. We appreciate your kind words and are proud to provide personalized, local service here in Sun City!"
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Monte Gawthorp

October 9, 2026

5  out of  5
rating by Monte Gawthorp
"We had an a excellent experience from our first contact till the writing of our policies. State Farm beat all other quotes for our home owners and auto policies. Kelley Bentley was extremely prompt, professional and courteous. She really made the entire process of switching companies easy, stress free and seamless. Thank you Bill and Kelley for an exceptional experience."
We responded:
"Thank you for the wonderful review! We're thrilled Kelley made switching your home and auto insurance easy and stress-free while helping you save money. We truly appreciate your trust in Bill Romley State Farm and look forward to serving you for years to come!"
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Jack

October 3, 2026

5  out of  5
rating by Jack
"Everyone in this office is always polite, whiling to answer all my questions, and very helpful."
We responded:
"Thank you so much for the kind words! My team and I truly appreciate your trust and are always here to answer your questions and help however we can."
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Amanda Zalenski

October 1, 2026

5  out of  5
rating by Amanda Zalenski
"Kelley Bentley is a rock star!! Thank you for providing me new policies and saving me $$$! I truly appreciate your expertise!"
We responded:
"Thank you for the great review! We’re glad Kelley could help with your insurance needs and save you money. We truly appreciate your business and the opportunity to provide local, personalized service!"
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Joseph Sacomano

September 19, 2026

5  out of  5
rating by Joseph Sacomano
"BIll and his office have been very helpful with bundling my various coverages for the most affordable rates."
We responded:
"Thank you for the great review! We’re glad we could help bundle your insurance and find affordable coverage. We appreciate your business!"
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Gayle Metcalf

September 16, 2026

5  out of  5
rating by Gayle Metcalf
"Very helpful and friendly"
We responded:
"Thank you for the review Gayle!"
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Jana Matthews

September 16, 2026

5  out of  5
rating by Jana Matthews
"I have been with them for about 18 years+, always there to give me the best assistance. I am grateful for the services they provide. Thank you for all you do."
We responded:
"Thank you for trusting our State Farm team for over 18 years Jana! We truly appreciate your loyalty and kind words."
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Kimberly Adams

September 4, 2026

5  out of  5
rating by Kimberly Adams
"Bill Romley - State Farm office has been an outstanding experience for me and my family. My father has had them for a provider for many years. Recently we have had to make changes due to health issues and the staff, Rachel, has helped in every aspect that I needed when adding new drivers to a policy, to what it looks like to sell a car in AZ, and making sure that the home coverage was taken care of as well. They are very kind, extremely professional, and very compassionate. I highly recommend them.

Kimberly Adams"
We responded:
"Kimberly, thank you so much for the thoughtful review and for trusting our team with your family’s insurance needs. Rachel and our entire State Farm team are grateful for the opportunity to help with your auto and home insurance during a time of change. We truly appreciate your family’s loyalty over the years and your recommendation of our Sun City, AZ office!"
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Joanne Howard

August 21, 2026

5  out of  5
rating by Joanne Howard
"Recently relocated to area and staff was very friendly and helpful in assisting with the process."
We responded:
"Thank you for the kind review! We’re glad our team could make your transition to the area a little easier. We appreciate the opportunity to help with your insurance needs and look forward to serving you!"
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Mark Huggins

August 13, 2026

5  out of  5
rating by Mark Huggins
"Honest, reliable, Always with a smile! "RECOMMENDED""
We responded:
"Thank you so much Mark for the recommendation! We truly appreciate your kind words and are always happy to help with a smile!"
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James Mathis

August 12, 2026

5  out of  5
rating by James Mathis
"Wonderful experience with this State Farm office - Kelley was so very helpful and kind as she assisted us with a very difficult circumstance and helped us navigate house and car insurance for my mother's estate. Kelley - we are forever grateful for you and all of your help! Thank you so much - Stacy Mathis"
We responded:
"Stacy, thank you so much for your kind words. We’re grateful Kelley could help you navigate such a difficult time with care and compassion. We truly appreciate your trust in our State Farm office and wish you and your family all the best."
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Anne Sextro

August 11, 2026

5  out of  5
rating by Anne Sextro
"The office of Bill Romley has been helpful with the Sextro family since first met him. His office help are very capable of helping do whatever it is that I need to happen."
We responded:
"Thank you so much for your kind words and for trusting our office over the years! We truly appreciate the Sextro family and are always happy to help whenever you need us."
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Chris Yak

August 7, 2026

5  out of  5
rating by Chris Yak
"Great customer service and I got a better rate. I like that they are local too. 5 stars!"
We responded:
"Thank you so much for the 5-star review! We’re glad we could help you find a better rate and provide the local service you deserve. We appreciate your business!"
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Kathleen Purfeerst

July 24, 2026

5  out of  5
rating by Kathleen Purfeerst
"Kelly was very helpful answering my questions. She was cheerful, friendly and knowledgeable about my insurance question. She returned my phone call very quickly which I appreciated very much. This is why I’ve been very happy with both she and Bill."
We responded:
"Hi Kathleen, thank you so much for your kind review! We’re glad Kelly was able to answer your questions and make you feel confident with your insurance. We’ll be sure to share your compliments with her. Thanks again for trusting our agency—we truly appreciate you!"
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Christina Medlock

July 21, 2026

5  out of  5
rating by Christina Medlock
"Kelley was great from the very start. She explained everything in depth to me and made sure that I had equal or better coverage to what I previously had with another carrier. Everything she said was exact and correct. No hidden fees or inconsistency."
We responded:
"Thank you for the wonderful review! We’re so glad Kelley was able to walk you through everything clearly and ensure you had the right coverage—without any surprises. We appreciate your trust!"
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Jennifer Martinez

July 13, 2026

5  out of  5
rating by Jennifer Martinez
"Any time I give them a call they are always quick to answer and help me out super fast! They have very good prices and bundles. The customer service they provide is top tier! They always make the phone calls like a normal conversation with a friend. My car insurance has always been the best with State Farm, but nothing beats Bill’s team!"
We responded:
"Thank you so much for the awesome review! We’re thrilled to hear we’ve been quick, helpful, and able to find you great coverage and bundle options. We appreciate your kind words about our service—Our team truly enjoy helping like a friendly conversation. Thanks again for choosing us!"
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Alan Weaver

July 13, 2026

5  out of  5
rating by Alan Weaver
"Rachel Jones was able to get us insurance for our new home and our vehicle at rates lower then what we had been paying. The vehicle coverage was better than our previous coverage.

She was friendly and professional throughout our entire process."
We responded:
"Thank you, Alan! We’re glad Rachel was able to help you find great coverage for your new home and vehicle at a lower rate. We truly appreciate your kind review and trust in our team."
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JOSIE Bayne

July 10, 2026

5  out of  5
rating by JOSIE Bayne
"Helpful and kind I recommend these guys."
We responded:
"Thank you for the kind review! We’re so glad we could help you. Your recommendation means a lot—our team is here for you anytime you need us. 😊"
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John Garner

July 1, 2026

5  out of  5
rating by John Garner
"I was taken care quickly and professionally. Kelley was knowledgeable and helped me with adding a car to my existing policy"
We responded:
"Thank you for your review John! We’re so glad you felt taken care of quickly and professionally. Kelley is fantastic—she’ll be happy to know her knowledge and help with adding your car to your existing policy made a difference. We appreciate your business and trust in our agency!"
Profile photo of William Kirby

William Kirby

June 26, 2026

5  out of  5
rating by William Kirby
"I’ve had my home and automobile insurance with Bill Romney State Farm insurance for several years.The person that I interact with mostly is Kelly Bentley, She is a delightful person to deal with always friendly, always smiling and always makes my life a lot easier dealing with insurance. it’s a nice feeling when you’re dealing with a person that’s looking out for you."
We responded:
"Thank you so much for the wonderful review Bill! We’re truly grateful you’ve trusted Bill Romley State Farm with your home and auto insurance for several years.

We’re especially glad to hear how much you enjoy working with Kelly Bentley—she genuinely cares about her customers, and it means a lot that her friendly, helpful support makes the insurance process easier for you.

If you ever need anything, we’re always here to help."
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Larry Gregory

June 20, 2026

5  out of  5
rating by Larry Gregory
"Rachel was very helpful & very communicative with me in getting everything I needed after just moving to Arizona."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Rachel was helpful and kept you informed as you got everything you needed after moving to Arizona. Welcome to the state—we’re glad we could assist you!"
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Curtis McConnell

June 15, 2026

5  out of  5
rating by Curtis McConnell
"These folks are the best! I prefer an insurance office that I can walk into and talk to real people face to face. They are always friendly and helpful and know what they're doing."
We responded:
"Thanks so much for the kind words Curtis! We’re glad you feel comfortable walking in and talking with our team—our goal is to provide friendly, expert help every time."
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Linda Elmore

June 9, 2026

5  out of  5
rating by Linda Elmore
"I have been with State Farm for 7 years. I have always gotten great service from Kelley Bentley. She is very personable and efficient. Chose State Farm for their rates."
We responded:
"Linda. Thank you for trusting us with your insurance needs over the last 7 years. I'm glad Kelley has been efficient and personable. Our goal is to provide a friendly, accurate and efficient experience while offering a competitive rate for your insurance.
Thank you,
Bill"